Refund Policy

Last updated: March 31, 2026

1. Setup and Provisioning

Upon payment, we begin provisioning your services immediately (phone number assignment, AI configuration, website generation). Because provisioning involves real costs (Twilio numbers, AI processing, Vercel deployment), setup costs are non-refundable once provisioning begins.

2. Monthly Subscription

• Your subscription renews automatically each month on your billing date.
• You may cancel at any time with 30 days' notice to support@locallaunchlabsdigital.com.
• After cancellation, services remain active until the end of your current billing period.
• No refunds are issued for partial months.

3. Pro-Rated Refunds

In the following circumstances, we may issue a pro-rated refund at our discretion:

• Service failure: If we are unable to deliver a core service for more than 72 consecutive hours due to an issue on our end.
• Billing error: If you were charged incorrectly, we will issue a full refund for the erroneous charge.
• Within 48 hours: If you request cancellation within 48 hours of initial signup and provisioning has not been completed.

4. How to Request Cancellation or Refund

5. Chargebacks

If you initiate a chargeback instead of contacting us, we reserve the right to suspend services immediately and dispute the chargeback with documentation of service delivery.

6. Contact